Tag Archives: salesforce

7 Ways to Fight Online Retailers

Competing with Amazon.com   Best Buy is planning on shrinking the size of their stores while Barnes and Noble has announced the shuttering of as many as 1/3 of their locations. Clearly, big online sellers such as Amazon.com are eating … Continue reading

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When cost cutting backfires.

An article by James Surowiecki in this week’s New Yorker Magazine highlights the problems with excessive cost-cutting by retailers. In the drive to keep labor costs low evidence shows that retailers often hire too few salespeople and pay them too … Continue reading

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