Tag Archives: customers

Must Read for anybody who deals with customers

Seth Godin's Oct. 20th blog. Marketing Guru Seth Godin has one of my favorite blogs. His Blog on Oct. 20th titled The Complaining Customer Doesn't Want a Refund is a classic. Big companies are so bogged down in process that … Continue reading

Posted in Books, Business, Management | Tagged , , , , , , | 1 Comment

Learning from the Miracle on the Hudson

Leadership Lessons author’s note: Before I opened the WordPress Blog Insights-2-Ignite, I had posted a few blogs on a blog platform called Posterous. Now Posterous is closing so I’ve redeemed this blog from my archives (Jan. 2012) and re-posted it … Continue reading

Posted in Business | Tagged , , , , , | Leave a comment

6 Popular Posts from the Archives

Click to Read the Blog Post: The 7 Habits of Highly Effective Appliance Salespeople (July 21, 2012) 7 Ways to Fight Online Retailers (Feb. 6, 2013) Peter Drucker’s Advice: Don’t Solve Problems – Pursue Opportunities (Sept. 12, 2012) Lessons for … Continue reading

Posted in Appliances, Business | Tagged , , , , , , , | Leave a comment

Three Retail Giants Struggle

The Saga of Best Buy, Barnes & Noble, and JCPenney These three retailers have been the subject of many blogs on this site, and are back in the news. Read what's new: Best Buy Best Buy has seen an uptick … Continue reading

Posted in Business | Tagged , , , , , , , , , , | Leave a comment