Tag Archives: business

The Surgeon and the Chauffeur

As some of you know, I have a long history in the appliance business, starting in Phoenix working for a small appliance distributor, and eventually moving on to a builder distributor, specializing in selling appliances to home builders. Finally, I … Continue reading

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Management Advice

Peter Drucker’s Wisdom As I review my previous blogs, a brief blog referring to one of Peter Drucker’s famous quotes shows up in my top 10 blogs, no matter how I seem to sort them. It’s at least partly because … Continue reading

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Books and Beaches

Cannon Beach Book Store On our recent vacation, my wife and I spent a few days on the Oregon Coast at the lovely town of Cannon Beach. Whenever visiting a new place, I always want to find the local book … Continue reading

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Delivering the Customer Experience

Win the Online Shopping Battle 4 Ways to Compete against Internet Appliance Sellers (and others) A 1999 book The Experience Economy by Joseph Pine and James Gilmore has become a handbook for winning customers for life by marketing experiences. Their … Continue reading

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Costa Concordia – 1 Year Later

It’s been a year since 32 passengers and crew of the Costa Concordia perished when the cruise ship ran aground near Giglio, Italy. As of today, the Captain, Francesco Schettino,¬†who is under investigation for manslaughter is under house arrest but … Continue reading

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Business Best Practice for 2013

Be Remarkable in the New Year Purple Cows and Chairs Early last year I wrote a brief blog, Be Better – Be Different. Yesterday, while preparing some book recommendations for the New Year, I stumbled across the book Purple Cow … Continue reading

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How to start a business blog

3 easy steps to start blogging now 1. Secure a domain name. This is your website/blog address that people will use to find you. “Something-or-other.com”. Visit godaddy.com. They're probably the biggest and if you can put up with their annoying … Continue reading

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Is your internet marketing strategy headed for trouble?

The New Internet Marketing Mantra Quit looking for customers. Make it easy for customers to find you. We've heard it all before, dismissed it, and gone on doing the same things we've been doing, only with more enthusiasm. This time … Continue reading

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Update on retailers battle with Amazon

Amazon agrees to collect sales tax for Arizona Amazon has settled a dispute with Arizona and will begin collecting sales tax from Arizona purchasers in February 2013. According to the Associated Press, Amazon “now collects sales taxes on orders shipped … Continue reading

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Is it too late for JCPenney?

Will new JCP mini-stores and a $10 gift make a difference?   Despite a strong September for industry retail sales and somewhat optimistic forecasts, JCPenney's new strategy has failed to bring in consumers. Eschewing the successful promotional and heavy discount … Continue reading

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